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the news may not do nuance – science should

I certainly don’t want to stoke the embers of the Tim Hunt affair and like many I was desperate for the daily diet of media stories to end. But I do think the scientific community could benefit from some sober reflection and lesson learning. Like others I am keen for something more positive to come out of this miserable story.

There is of course a level at which this particular set of events was uniquely bizarre, and it may be optimistic to think that we can draw any general lessons for the future. After all, who has not felt bewildered by aspects of this saga which seemed to defy all the normal rules of science stories. Yet there are echoes of events such as Jim Watson’s racist gaffe, Phil Jones’ hacked emails, the Michael Reiss affair, the sacking of David Nutt and Matt Taylor’s shirtstorm, and I think it’s worth debating whether there are any general principles which we could agree on that would help science press officers to navigate similar stories in future. There are probably multiple lessons, but in the spirit of kicking off a discussion amongst my fellow press officers can I start with one I feel especially passionate about. It looks something like this:

No scientific body should make any significant decisions about their association with a scientist based primarily on reports in the national news or social media. 

I love the media. That’s why I have chosen a career in which I get to work with journalists every day. I also spend my life championing the quality of science reporting against sometimes lazy critics. But I would never recommend making any major life-changing decisions on the basis of news reports alone. One of my favourite quotes about the media came from US political reporter, David Broder, when giving out Pulitzer prizes:

“I would like to see us say over and over again until the point has been made – that the newspaper that drops on your doorstep is a partial, hasty, incomplete, inevitably somewhat flawed and inaccurate rendering of some of the things we have heard about in the past 24 hours – distorted, despite our best efforts to eliminate gross bias, by the very process of compression that makes it possible to lift it from the doorstep and read it in about an hour.”

Another quote I have had reason to recall came from Simon Pearson, former night editor of The Times, who horrified a group of Fellows of the Royal Society in a speech when he let them into a secret from newsrooms: “To the question ‘do you want it good or do you want it now?’ there is only ever one answer.”

If the news media is an unreliable basis on which to make major decisions on the future of a scientist, how much more so with social media? Twitter is of course many wonderful things but I doubt even its biggest fans would suggest that it is the truth on tablets of stone. In the case of Tim Hunt I think Twitter was playing one of those roles perfectly, communicating instant outrage around the world about words that some people found deeply offensive. That’s fine. Better than fine some would argue. But when even the tweeters point out that there is no room for nuance on Twitter the scientific community should take note.

So in the early days of the Tim Hunt affair the news media and social media were pretty much doing what they do. But did our scientific institutions do what they should do? Or to put it another way would it be reasonable to suggest that we look to scientific bodies to do something different? My argument for debate is that we should.

These institutions have many overlapping principles. These should of course include a commitment to women in science, but also include the core principles of science and natural justice, the proper investigation of facts, and the right of an accused person to face his accusers and answer the charge in a reasonable time frame.

We all know that one of the most bewildering aspects of the Tim Hunt affair and of similar stories is the speed with which they emerge and develop. A common response to the speed of social media is the need for institutions to adapt and be as nimble and responsive as Twitter. Organisations that remain silent in the face of Twitter storms are ridiculed, and press officers claim we can no longer afford to sit back and allow a narrative of events to unfold. Vacuums left by us will be filled by our critics, narratives unchallenged risk reputational damage.

Given these kinds of discussions it is perhaps unsurprising that many press officers I have discussed this with feel that UCL, the Royal Society and the European Research Council had no choice but to take decisive action in response to a growing Twitter storm. I am not so sure. I think they could have acted with less haste. I also think they could have been responsive without a rush to judgement. Of course we can’t be oblivious to a Twitter storm raging around us, but I worry that when we find ourselves embroiled in events being driven by Twitter speed we conflate the need to engage and be responsive with the temptation to act decisively and deliver a summary judgement.

The irony here is that I suspect the decisive action at such an early stage probably stifled the opportunity to have a much more positive and rich debate in which all the relevant facts would have come to light. As soon as institutions made such swift and radical decisions that became the focus of the media coverage, it was then difficult to discuss and comment on anything but the decision itself, as UCL found to its cost.

A few weeks into the saga I contacted Mike Granatt, a former senior government communications expert, former member of the SMC’s board and more importantly my all-time favourite communications guru. I told him that lots of us were bewildered and wondered what he might have advised UCL and others to do in these unusual circumstances. Quick as a flash he emailed back with the kind of statement he would have advised them to issue:

“We have heard this disturbing report. We understand the anger that has been caused. Prejudice against any section of society is unacceptable, but so is a rush to judgement when the implications are so severe. We will look quickly at all the facts, and ask Sir Tim for his explanation. We will then take any and all appropriate action.”  

Mike added that he felt that science press officers were well placed to champion a less hasty approach, saying: “Science press officers are outwith the walls of power and patronage that can obscure the vision of leaders, and they practise objective analysis of the media battlespace every day. Importantly, the best press officers agree that a rush to recognition is an essential demonstration of awareness and engagement. But they know that a rush to judgement with limited knowledge is a trap, all too easily sprung by campaigners or happenstance or both. They need to stand their ground.”

I found those sentiments fascinating. I have written before about how science press officers do more than just PR for science. Many, including most I have employed at the SMC, are former research scientists who left the bench reluctantly and only because there are now career opportunities which allow them to communicate the science they love. Science press officers do PR of course and reputational management, but we also have values that are core to science as well as media relations. At our best, science press officers care about accuracy and evidence and nuance and caveats and context. We know that science stories without these elements can harm the public interest, and most of the science press officers we work with every day challenge researchers who over-claim for findings and managers who put institutional reputation over truth-telling.

So would a different process have produced a different outcome? Having spoken to many of those involved I suspect quite possibly not. That’s fine with me. As I have said all along there are no real villains in this saga, just competing principles and approaches to issues.

However the fact that scientific bodies may have arrived at the same decision with the full facts as they did without them is not a justification for making decisions in ignorance. We have to be better than that surely? I live in hope that even people who disagreed passionately with me over Tim will agree that in the science world we should take decisions based on all the information and evidence available. Can we agree that as science press officers we should endeavour to stand for the values of science: accuracy and evidence and interrogating the facts and context and lack of bias. Can we say that Twitter doesn’t have to be good at nuance but science does?

When I moved from PR in quangos and lobby groups into science the biggest change for me was the different speeds of science and news, a culture clash I had not found in previous jobs. While news was generally only ever a partial version of what we knew on that day, researchers often spent years on one experiment, and even when complete they then patiently waited for their research to be peer reviewed and published. Adapting science to the 24 hour hungry news beast is what makes science media relations both so challenging and deeply satisfying.

The immediacy of Twitter is its allure. But science is powerful precisely because it doesn’t rush to judgement, and a careful weighing of all the evidence should be as important when judging an individual as when writing a scientific paper. We science press officers have a role to play and discussing this now might be useful. I fear the next Tim Hunt will be along soon.

 

This blog contains the thoughts of the author rather than representing the work or policy of the Science Media Centre.

7 Responses to the news may not do nuance – science should

  1. Great post! I agree with most of what you're saying, and with Mike Granatt's imagined response to the crisis by UCL. In fact, I think it would have changed the outcome. The UCL resignation was crucial in giving the allegations of sexism credibility; without that, it would just have been …

    Great post! I agree with most of what you’re saying, and with Mike Granatt’s imagined response to the crisis by UCL. In fact, I think it would have changed the outcome. The UCL resignation was crucial in giving the allegations of sexism credibility; without that, it would just have been an obviously incendiary tweet.

    My main point of disagreement would be your suggestion that there are no villains in this story. My view is that the reporters who broke this story on Twitter, without doing any background research on Hunt first, or even getting an on-the-record comment from him, did a great deal of harm. Their villainy lies putting out a cheaply constructed factoid, which became very costly for Hunt and for science. (I’ve written about this at greater length at my own blog.)

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  2. Colin Blakemore says:
    Spot on! The fact that influenced me most, in trying to form my views on the affair, was the flood of support for Tim Hunt - without exception - from women who had collaborated with him, worked in his lab and been mentored by him. Obviously this evidence of Tim's …

    Spot on! The fact that influenced me most, in trying to form my views on the affair, was the flood of support for Tim Hunt – without exception – from women who had collaborated with him, worked in his lab and been mentored by him. Obviously this evidence of Tim’s real opinions and actions could not have emerged in the brief time before he was condemned – on the basis of what was clearly a partial (and therefore not necessarily balanced) report of what he said.

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  3. Science Muckraker says:
    Dear Ms Fox I wish to address some of the points that you have written in your blog. 1. "When I moved from PR in quangos and lobby groups into science." Be clear you are not in science-you have no scientific qualifications and your job is to do science’s PR and to lobby …

    Dear Ms Fox

    I wish to address some of the points that you have written in your blog.

    1. “When I moved from PR in quangos and lobby groups into science.”

    Be clear you are not in science-you have no scientific qualifications and your job is to do science’s PR and to lobby government and the public on their behalf.
    PR and lobbying is what the science media centre does and it is completely disingenuous and untrue to suggest otherwise.

    2. “However the fact that scientific bodies may have arrived at the same decision with the full facts as they did without them is not a justification for making decisions in ignorance.”

    It’s a cunning PR ruse and of course a lie to claim that the ‘full facts’ were not available when the scientific bodies took their decision. I make no comment on whether he should have been sacked or not. The facts are that Sir Tim Hunt went on the Today programme and said that the comments reported were accurate and he stood by them. Here is what he said

    http://www.bbc.co.uk/programmes/b05xgkx4#auto (Begins 02:21:00)

    “This was a lunch for women journalists, and particularly women scientists and engineers actually, and I was asked at short notice to say a few words afterwards.”

    “And I thought it was ironic that I came after three women who very nicely thanked the organisers for the lunch.”

    “I said it was odd they’d asked a man to make any comments.”

    “I’m really sorry that I said what I said, it was a very stupid thing to do in the presence of all those journalists.”

    “What was intended as a sort of light-hearted, ironic comment apparently was interpreted deadly seriously by my audience.”

    “But what I said was quite accurately reported.”

    “It’s terribly important that you can criticise people’s ideas without criticising them, and if they burst into tears it means that you tend to hold back from getting at the absolute truth.”

    “Science is about nothing except getting at the truth, and anything that gets in the way of that diminishes, in my experience, the science.”

    “I mean, I’m really really sorry that I caused any offence, that’s awful. I certainly didn’t mean… I just meant to be honest actually.”

    What is there that is not to understand about Hunt’s statement? In brief “It says, mea culpa!” He should be applauded for his honesty!

    This was before the “twitter storm” had begun. Even his friend and fellow researcher Sir Paul Nurse, has also agreed that Hunt should not have said these words.

    3. “No scientific body should make any significant decisions about their association with a scientist based primarily on reports in the national news or social media.”

    The ‘decision’ these bodies made, was to accept Hunt’s resignation, having admitted he had said these things.

    Finally your piece is an extremely narcissistic, voyeuristic and inaccurate attempt to have the “last word” on the Tim Hunt affair. It is sad that you make no mention of the vicious racist and sexist attacks on those who reported the story and its impact on science journalism, whose reporters that you claim to ‘love’ and ‘champion’. And of course then there is the extremely important issue of women in science and the inequality that continues to be reinforced by many people in science itself and by you in your support for Hunt’s words.

    But perhaps that what should be expected from the director of the Science Media Centre who is happy to put on record that she accepts behaviour, which at the time was considered morally wrong and offensive. You describe Professor James Watson (note another Nobel Prize winner who is allowed to say what he wants!) as “Jim Watson’s racist gaffe”. The definition of the word gaffe is ‘an unintentional act or remark causing embarrassment to its originator; a blunder.’ James Watson did not make a blunder nor was his racist comments unintentional. He repeated them many times, combining them with sexist views between 2000-2007 when he was finally forced to resign. Ms Fox your comments of support encourage others to be racist. You position is now untenable as the head of an organisation that receives public funding and you should offer your resignation forthwith.

    Regards

    Mr Science Muckraker

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  4. ThirteenthLetter says:
    "So would a different process have produced a different outcome? Having spoken to many of those involved I suspect quite possibly not. That’s fine with me." You're hundreds of times better than most of the institutions and press that dealt with this story, but there's still a problem with what you …

    “So would a different process have produced a different outcome? Having spoken to many of those involved I suspect quite possibly not. That’s fine with me.”

    You’re hundreds of times better than most of the institutions and press that dealt with this story, but there’s still a problem with what you say here.

    a) Knowing what we know now, there was absolutely nothing that would be offensive to a reasonable person in what Hunt said. He was victimized, end of story. If a full process still ended with Hunt an unemployed pariah that should not be “fine” with you.

    b) Even if he had said something offensive, is the fact that he offended some people more important than continuing cancer research? If you think that medical progress can be tainted because the guy who made it was kind of a jerk, well, I’m sorry, but I’d rather have a cancer cure invented by a jerk than die for your principles.

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  5. Dr Chris Westwood says:
    I would like to comment on the BBC Radio 4 programme. My understanding is that the BBC are accused of selective editing Hunt's reply, and they refuse to release their master. Since the BBC broadcast is at odds with all recent evidence, and since they refuse to release their master, …

    I would like to comment on the BBC Radio 4 programme. My understanding is that the BBC are accused of selective editing Hunt’s reply, and they refuse to release their master. Since the BBC broadcast is at odds with all recent evidence, and since they refuse to release their master, then their broadcast cannot be treated as anything but tainted evidence.

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  6. Michael Brandeis says:
    I fully agree with this excellent post. In fact I don't see any reason to limit these insights to the scientific world. It is true for any organization, corporate, government etc. Organizations should behave responsibly and not be carried away by social and traditional media. We are no longer lynching …

    I fully agree with this excellent post. In fact I don’t see any reason to limit these insights to the scientific world. It is true for any organization, corporate, government etc. Organizations should behave responsibly and not be carried away by social and traditional media. We are no longer lynching people but judging them. As usuall the role of the traditional media was much more significant and harmful than the original twitter.

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  7. Nuance in science writing and reporting does help to inoculate against "The Woozle Effect" - aka "False Evidence By Citation".

    Nuance in science writing and reporting does help to inoculate against “The Woozle Effect” – aka “False Evidence By Citation”.

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